You can start your consultation from two sections on the Practo app home screen:

1. Clicking on "Start Free Consultation" button on the Plus Membership card

2. Clicking on "Instant Video Consultation" on the App Home Page

You can then select your speciality and start your free consultation.

Practo Plus can only be accessed from the Practo app. In case you have purchased the plan from the website, please download the app. Login with the same mobile number you had registered with at the time of purchase, to avail the benefits of the plan.

PLUS health plan members will have access to their own team of doctors on the Practo app across 20+ specialities.

1. You will be connected to a doctor in less than 60 seconds.

2. You will be able to communicate with the doctor through text, voice call, and video call.

3. Each consultation will be free of cost and will be completely private. Only the respective patient and the doctor will be able to access the consultation.

To prevent the abuse of Practo Plus plans:

1. You can use a maximum of 5 free online consultations per day per plan.

2. You can use maximum of 15 free online consultations per month per plan.

3. Each member can have 1 active doctor consultation at any given time. A consultation is considered active for 60 minutes

This has been done to ensure the doctor’s time is valued. If you reach any of these limits and still have a genuine need for consultation, feel free to reach out to our support for another free consultation.

Practo has a variety of doctors across 22 specialties including the most popular ones like general physicians, gynaecology, dermatology, paediatrics, and much more. All doctors that you will be connected to, are highly-qualified, well-experienced and all are verified by Practo. You can also see their complete profile at the time of the consultation.

List of Specialities:

1. General Physician

2. Gynaecology

3. Dermatology

4. Sexology

5. Psychiatry

6. Stomach and Digestion

7. Pediatrics

8. Ear, Nose and Throat

9. Kidney and Urine

10. Orthopedic

11. Neurology

12. Cardiology

13. Diet and Nutrition

14. Diabetes and Endocrinology

15. Eye and Vision

16. Dental

17. Breathing and Chest

18. Ayurveda

19. Homeopathy

20. Cancer

21. Physiotherapy

22. General Surgery

Psychological counselling is not covered under Practo Plus membership and has to be purchased separately.

At the beginning of each consultation, please mention the patient’s name, age, and gender in case you are consulting on behalf of a family member from your account. Please provide these details accurately to the doctor to consult on behalf of your family member. Only you can access the chats of everyone including your family members. The digital prescription generated at the end of each consultation can be downloaded as an image.

You can consult on behalf of upto 3 family members in the Practo Plus Plan.